This position is to provide knowledgeable and friendly customer service to customers who contact our corporate office by phone, email and letter and have general praise, inquiries, or concerns about our technical systems and overall experiences. Associates in this position must be prepared to advise on a multitude of topics that they are contacted on…

Publix’s Customer Care and Social Media (CCSM) department is seeking an Operational Support Manager to lead communication, training and development, as well as systems support. This includes serving as the central point of contact for all areas within Publix, curating and maintaining accurate information for customer messaging, and overseeing the technology and processes used by…